- About Alto Clothing
- After ordering........
- Clothing size info
- Complaints resolution
- Delivery Questions
- Email questions
- Fraud prevention
- Payment Questions
- Returns Policy
- I want to return an item
- What address do I return an item to?
- What do I do if an item is faulty, wrong or damaged?
- What is the cooling-off period?
- sizing guide
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Returns Policy
Extension to returns policy for Christmas 2009
For all orders shipped to arrive after 13 December 2009, the deadline for returning items for exchange/refund has been extended to 11 January 2010. All other terms and conditions remain unchanged.